I had an appointment with Dr Szalay today which went horribly. I was scheduled at 10am and waited until 11:45 for my appointment while his receptionists ignored the fact I was waiting that long and didn't acknowledge it. It took a lot of planning to organise my 2 small children to be looked after and I was excited. When I finally went in, 10 people were waiting & I said to him I was worried about lack of time & he acted quite strange and was muttering things like hmm I don't know what to do etc. It was quite bizarre, I ended up walking up quite upset. I rang a surgeon recommended by my mum, dr Cheng, and the response I got via phone and email was amazing. I feel so secure and was wondering if anybody had the same experience with consultation and results.