Dr Phoon performed a breast lift and slight reduction with no implant. I did some research prior to meeting with him and was really impressed by his clinical background and the fact he is attached to a major hospital in the field of reconstructive surgery. He was my only consultation as that was all I felt I needed. That is not to say that I didn’t reach out to other surgeons, I just felt that after speaking with Dr Phoon I was in the right hands (more specifically my boobs were). From the point of first contact, his patient coordinator Lana was fantastic. She is a great communicator- friendly, responsive and efficient. The booking process was easy, the whole process in fact was hassle free. On the day of surgery I was naturally quite nervous however Dr Phoon just knew the right thing to say, reassuring me that I was going to be well looked after. Going into that theatre room, all my worries went away as he was someone I genuinely trusted. I’m now nearing 1.5 months post op. I’ve been lucky to come away from the experience with no complications which I’m sure is a testament to Dr Phoon’s skill and expertise. Initially after surgery pain levels were minimal, I was off pain meds within a few days and was feeling mostly human again within a week. My incisions are so neat and minimal that we are both hopeful they will be barely existent with time. I am so happy with the results of my surgery and finally can say that I love my boobs. Thank you so very much to Dr Phoon, Lana and the rest of the team. Cosmetic plastic surgery with the right team behind you is literally life changing.