Here I am 6 weeks post-surgery and extremely happy with my results, lower eye surgery, lower face and neck-lift. I previously had 2 other consultations before I found Dr Watts on the Realself website which prompted me to make a phone call to his office and put my trust in Dr Watts and his people. I was greeted over the phone by his receptionist Sue who was not only friendly but also continued to provide a positive experience to me throughout. After booking my surgery I then had to juggle and change dates due to unforeseen family health issues, nothing was an effort for them. From the moment of walking into the office for the first time and meeting Sue and Dr Watts I immediately felt at ease. My consultation with Dr Guy Watts was both informative and reassuring, I felt my concerns and expectations were carefully listened to and he was very honest in his appraisal and what he believed could be achieved. Dr Watts is, I feel, a very genuine man. Modest of what he achieves, is caring and was available before and after my surgery with any concerns I had. Emma, Dr Watts' nurse was also friendly, warm and encouraging throughout my healing and extremely competent with my care after the surgery. They are a team that work well together. My experience with Dr Watts and his team is one of total satisfaction and made having this surgery and the recovery after a positive experience. Also I must mention Dr David Hoppe my anaesthetist who made contact with me before my surgery, also very friendly and reassuring as he delved into the usual medical history questions in a very personable way gathering the information he needed. As I recovered in my hospital room a few hours after my surgery with no pain and quite comfortable I reflected how lucky I had been to have the medical team I had chosen. What I was looking for was someone I could really trust with such an important decision as facial surgery, I found this in Dr Watts. I have always said never say never when talking cosmetic procedures and should I seek another cosmetic procedure in the future I will be heading back to talk with Dr Watts. Thank you Dr Watts, Dr Hoppe, Sue and Emma! I have no hesitation in recommending you all.